Our discreet branded solutions mean Konnexus is perfect for growing and start up companies who don’t want to finance and operate their own fulfilment service but require a reliable, quick and affordable solution delivering a first class service to their customers.
Selecting a third party logistics company (3PL) is about more than just picking and packing orders. Its about entrusting a critical stage in the customers buying experience to another company
Konnexus saves you time and grows with you so you can focus on building your business. Our pay as you go flexible model has no minimum inventory requirements – ship us a single unit, or your entire inventory, and scale up and down as your business needs change. You only pay for the storage support you use, and fulfilment charges for orders shipped..
Let Konnexus take care of the logistics of the orders from your own website or other third party sites to your customers with our Multi-channel Fulfilment service.
Integrated fulfilment means your orders go directly to our fulfilment centre ensuring orders are ready for processing seconds after your customers have passed the payment gateway, and stock across all your channels is updated.
As your Third Party Fulfilment Provider we take our role very seriously. We are not just another outsource supplier, but a trusted business partner helping you and your customers to grow and accelerate your business.
Our systems, procedures and dedication to customer service are focussed on exceeding customer expectations, both to you as a client and more importantly to your end customers. After all satisfied happy customers will usually come back for more.
Konnex, our fully integrated warehouse management system (WMS) links all your activities in real time, and through your own online portal, you can manage all aspects of your business including placing supplier orders, updating products, placing stock orders, Inventory management. and Reporting. All data is live and Konnex is device intuitive, so if you have access to the internet, you can see exactly what your business is doing 24/7, no matter where you are.
You send us your products direct from your suppliers. We check against your Pre Advice or Supplier Purchase Order raised in Konnex and notify you of any descrepancies.
We check the goods received for damage. Reports enable you to check if receipts from suppliers are completed or overdue.
Your products are identified and placed on shelves in our warehouse. Konnex Integrated systems update all your seller channels with the increase in stock ready for you to take orders.
Total time taken from receipt of your products to being placed on shelves averages around 24 hours but can take up to 48 hours in busy periods.
Integrated sales orders generated on your website or other sales channels like Amazon or eBay are immediatly ready for processing once they have passed through the payment gateway.
Orders can also be raised manually through your client portal or sent by eMail. Once in the Konnex order cockpit stock is allocated and channel balances updated in real time. They can be picked from the shelves by our warehouse team
As products are picked, quality checked and confirmed, transactions made by the warehouse team update the order status on Konnex and across portals.
All orders received by 3.00pm are despatched the same day.
Orders are packed according to your specifications. We can enclose free gifts, gift wrap, whatever you need.
Parcels are despatched using the delivery method selected during the check out process. This can be amended to provide more cost efficient or consignment based shipping.
Your customers are automatically notified that the shipment has left the warehouse, the consignment ref and carrier so they can check how their order is progressing with the carrier.
You can also check your client portal for updates and parcel tracking information which you can share with you customers